Privacy Policy

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how Kesnos collects, uses, shares, and processes your data.

1. Collection and Use of Personal Data

Personal Data Definition
Personal data refers to information that can directly or indirectly identify you. This may include identifiable data (e.g., your name, address, payment information) or anonymous data linked to identifiable information. Data that has been irreversibly anonymized or aggregated so that it can no longer identify you is not considered personal data.

2. What Personal Data We Collect

  • Data You Provide:
    When you use our products and services, or interact with us (e.g., creating an account, making a purchase, contacting us, filling out surveys, or using our online chat/help tools). This may include:

    • Name, billing/shipping address, phone number, and email

    • Payment details (e.g., credit/debit card number, billing information)

    • Account and authentication information

  • Data From Device and Service Use:
    When you access our website/application, we may collect:

    • Device type, operating system, browser type, and unique identifiers

    • IP address and approximate location (via GPS, IP-based services, or similar technologies)

    • Usage, diagnostic, and log information

3. How We Use Your Personal Data

 

  • Providing and Improving Services:
    To deliver our products and services, process transactions, perform audits, conduct research, and improve our offerings.

  • Communicating with You:
    With your prior express consent, we may send you marketing messages related to Kesnos products, updates about your account or transactions, and customer support responses. You may opt out at any time by contacting us.

  • Safety and Security:
    We use data to verify accounts, prevent fraud, investigate suspicious activities, and ensure compliance with policies.

4. Cookies

We use cookies and similar technologies to enhance your experience, personalize content, analyze user behavior, and improve security. Cookies may vary depending on the services you use.

5. Disclosure of Personal Data

We do not sell personal data. We may share your data only in the following cases:

  • With Service Partners: To deliver products/services or provide marketing assistance (with your consent).

  • For Legal Reasons: To comply with applicable laws or respond to valid legal requests.

  • Corporate Transactions: In the event of a merger, acquisition, or sale of assets, your data may be transferred.

6. Data Storage, Transfer, and Processing

  • Data may be stored and processed within your country of residence or abroad, in compliance with applicable laws.

  • For European Economic Area (EEA) residents, processing of personal data will be based on GDPR (e.g., Article 6(1)).

7. Your Rights

You have the right to:

  • Access, correct, or delete your personal data

  • Restrict or object to processing

  • Receive a copy of your personal data in a portable format

  • Withdraw consent at any time (where applicable)

  • File a complaint with the relevant data protection authority

We may request proof of identity before processing your request. We will respond within 30 days.

8. Children’s Data

Our products and services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we discover that we have inadvertently collected data from a minor, we will delete it promptly. Parents or guardians who believe we may have collected a child’s data should contact us immediately.

9. Data Security and Retention

We implement technical, administrative, and physical safeguards to protect your data from unauthorized access, misuse, or loss. Personal data will be retained only as long as necessary for the purposes outlined in this Privacy Policy or as required by law.

10. Third-Party Links

Our websites and services may contain links to third-party sites or applications. We are not responsible for the privacy practices or content of third parties. Please review their policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy to reflect new technologies, industry practices, or legal requirements. Changes will take effect immediately upon posting. Continued use of our services after updates means you accept the revised terms.

12. Contact Us

If you have any questions or wish to exercise your privacy rights, please contact us:

Phone: +1 (213) 895-4871
Email: support@kesnos.com