Shipping Policy

Shipping Policy

Basic Shipping Polices
Your order is typically processed within 24 hours (excluding weekends and holidays). All purchased goods will be delivered for free within 3 to 7 working days depending on your location.

Shipping Carriers
KESNOS ships with FedEx, UPS, DHL, and USPS for our deliveries.

Order Processing
Orders are processed within 24 hours and are shipped out as soon as possible.

Shipping
Free standard shipping is included on all orders and are guaranteed to arrive within 3 to 7 business days. Military APO/FPO addresses and P.O. Boxes may require additional time for delivery, so we don't support P.O. Box address. Packages over 4 lbs are not deliverable.

Supported Countries
Free shipping is offered for the contiguous United States. Not including Hawaii, Alaska, Puerto Rico.

KESNOS doesn't ship internationally, but our products are available in Europe and Japan.

Undelivered Packages
Our carriers make three attempts to deliver a package. After three delivery attempts, the package will be returned to KESNOS.

As an undelivered package and will be tagged as return to sender. In the event that this occurs, please contact us at support@kesnos.com to make arrangements for reshipment.

Cancelled Orders
We make every attempt to process orders as quickly as possible. Kindly notify our customer service to cancel orders before 02:00 PM (PST) on the same day the order was placed by contacting support@kesnos.com.

Make sure to include the following information when requesting an order cancellation: Order number & Contact information.

Fulfillment By Amazon & Local Warehouses

> You may noticed some of our products have the FULFILLMENT BY AMAZON logo on the page, that means we have stocks of that item in amazon warehouses, and they will be arranged and sent out using Amazon delivery service, in SPECIFIC COUNTRIES including America.
> By using FBA and local warehouses, the delivery time will be shorter and customs problems will be easier.

Fulfilment By Amazon - Ships from US warehouse

Supported Country: US

Note: Affected by Covid-19, there will be some delay on the delivery.